Mediation Training Resources

Resources from Zena Zumeta

Becoming a Mediator Zena shares basic tips and resources on how to become a mediator.
Late-Stage Mediation Works; Early-Stage Mediation May Work Better Zena reviews the more common practice of late-stage mediation, and calls upon judges and attorneys to consider using early-stage mediation to attract clients and better serve their needs.
Styles of Mediation: Facilitative, Evaluative and Transformative Mediation Zena reviews the history and various styles of mediation in this article reprinted with permission of the National Association for Community Mediation.
Conflict Style for Mediators The five styles of conflict resolution are helpful to categorize clients. But what should mediators do to help move them toward collaboration? In these short videos, Zena goes through the styles and identifies successful mediator interventions for each style.
Framing Issues Advanced Online Course! Framing issues is a powerful mediator tool that is often given short shrift in basic training. But framing questions well is a good short cut to getting results in mediation. In this online course, Zena will give you the approach, the purpose, and the technique.
Moosewood Computers, Inc. Comparative Mediation DVDs Two sets of DVDs show comparative mediation techniques on the part of Zena Zumeta, JD, and Jon Muth, JD, both highly regarded mediators in Michigan. Zena Zumeta uses the facilitative style in mostly joint sessions; Jon Muth uses the evaluative style in mostly caucus sessions. Moosewood 1 focuses on the partnership issues and Moosewood 2 focuses on the monetary and dissolution issues.
Mediator/Lawyer/Client Relations in Family Law Cases This DVD shows a method of mediation that helps a divorcing couple find their own solution, working with both their lawyers and a mediator to resolve their dispute.

Organizations

Association for Conflict Resolution An international membership association committed to the advancement of the highest standards of ethics and practice for dispute resolvers. ACR is a merged organization of the Academy of Family Mediators, Conflict Resolution Education Network, and the Society of Professionals in Dispute Resolution.
Association of Family and Conciliation Courts An international and interdisciplinary association dedicated to the constructive resolution of family disputes.
Family Michigan Council–Michigan A group of professionals trained specifically in divorce mediation.
Southeast Michigan Chapter of Association for Conflict Resolution Southeast Michigan ADR practitioners have convened in an effort to bring the principles, resources and expertise of ACR to local Michigan residents.
Dispute Resolution Center of Washtenaw and Livingston Counties, MI The center provides confidential and affordable dispute resolution services, through mediation and training, to individuals and organizations in Washtenaw and Livingston counties.
Mediation Council of Illinois The organization serves both the mediators of Illinois and their clients in creating standards for members, promoting the use of mediation, and mentoring new mediators.
National Association for Community Mediation A membership organization comprised of community mediation centers, their staff and volunteer mediators, and other individuals and organizations interested in the community mediation movement.
Pennsylvania Council of Mediators The Pennsylvania Council of Mediators brings together individuals and organizations who share a common interest in mediation as the preferred form of dispute resolution.
Wisconsin Association of Mediators WAM is a non-profit association of professional mediators, volunteer mediators, and individuals interested in the field of mediation.

Books

Getting to Yes by Roger Fisher and William Ury with Bruce Patton (Second edition, Houghton Mifflin, 1991)
Divorce and Family Mediation: Models, Techniques, and Applications edited by Jay Folberg, Ann L. Milne, Peter Salem (Guilford Press, 2004)

"Truly - The Mediation Master. Very supportive. Created an atmosphere where parties could feel comfortable asking questions and trying things out. Good incorporation of Theory and Practice. Excellent examples & "war stories." Written materials were comprehensive and helpful."

Kankakee, Ill.

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